Washing Machine Usage and Repair Tips

In this article we discuss several tips and hints, provided by experienced washing machine repair personnel, which will help you when purchasing or using a washing machine.

We cover washing machine purchase and usage tips, as well as servicing and repairs information. Let's start with purchasing a new machine...

When Buying A New Washing Machine, Should I purchase A Front or Top Loader Machine?

We highly recommend front loader washing machines. The reason for this is they will give your washing a far cleaner finish. This is because they wash at a given temperature you set. Also, front load washing machines will use only a fraction of the water volume compared to a top loader and because of their washing action (no agitator) they are very gentle on your washing.

What Guidelines Do You Recommend For Using A Front Loader Washing Machine?

We recommend washing usually at 40 degrees Celsius. The quality detergents have enzymes in them and they usually require a 40 degree temperature to be released from the detergent. For cotton business shirts and sheets if dirty they can be washed at a higher temperature. For pure wool we recommend 30 degrees as cold water can shrink wool. We advise to check and clean the filter approximately every four weeks and have your machine checked and serviced at least every two years.

What Do I Do if the Door Won't Open on My Front Load Washing Machine?

The first thing to do is check to see if the water has drained out. If not it could be the outlet hose is blocked. The main reason usually is a blockage in the drain pump. The drain pump is located at the bottom of the washing machine on the right or left hand side usually behind a door or cover.

If possible bail the water out first or place a container under the pump insert before removing to catch the water. Remove the filter and check for blockages around the pump impellor.

Another reason could be the electric door lock has temporarily seized. You can try giving the cabinet next to where the door closes a couple of good thumps with your hand! If it still wont open call for a service.

How Often Should I have my Washing Machine Serviced?

We recommend you have your washing machine serviced and an electrical safety check every two years to keep it in good working order.